"On behalf of Diablo Valley College's Hotel and Restaurant Management Program and its students, I would like to thank you for a magnificent keynote speech. Your words enhanced the evening's event, but most importantly enriched the lives of the students in attendance. You captured the minds and hearts of the students and they have not stopped commenting on what an inspiration you were to all of them. Again, thank you."

Leslie Styles, President
Diablo Valley College Hotel and Restaurant Management Program

Services

Giving and Receiving Effective Feedback

All leaders have to give and receive feedback as part of the job, and while many are uncomfortable with it, successful leaders understand that constructive feedback is critical to their business.

Do you avoid giving feedback because:

  • You donít want to be seen as critical or harsh?
  • You are unsure how to make it useful and constructive?
  • It results in difficult conversations?

When it's time for you to receive feedback, do you:

  • Find yourself resisting even constructive critcism?
  • Feel overly sensitive to negative feedback?
  • Find that you can't absorb the remarks, or don't know how to make the changes requested?

Feedback is never easy, whether you are on the giving or recieving end! In this engaging, interactive program Kristi offers tips and strategies to help you build your skills in delivering feedback constructively and in accepting criticism as an opportunity to grow and improve.

You will leave this workshop with strategies and skills to make feedback an effective tool for your own growth and the growth of your team.