"Of the many presentation coaches that I have had experience with, Kristi is the most effective. She has a very keen eye on identifying core strengths and areas to enhance. Her ability to continuously coach and provide individualized feedback is excellent. Kristi has helped my team grow professionally and personally. She is a valued and continued consultant for my marketing team."
Darryl Chew, Marketing Director
Impax Laboratories, Inc
Teams must pay attention to outcome-based results, and ensure all members are doing their part.
Teams that hold each other accountable are more productive & successful.
Commitment from team members is one of the building blocks of effective teams.
Kristi posts to her site about once a month, but frequently more often. She also appears as a featured contributer on select other sites. If you would like to be notified when new blogs are posted, please subscribe to our newsletter.
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(posted: November 29th, 2011)
"If your actions inspire others to dream more, learn more, do more and become more, you are a leader."
John Quincy Adams
Ask yourself this:
I believe some of the most important responsibilities of a manger are to:
As John Maxwell shares:
"An effective leader can describe what good performance looks like."
Most of us would rather have a root canal (without the Novocaine) than to give an employee feedback about poor performance. Particularly when it relates to a behavior based issue. Yet we eagerly discuss, or more accurately complain, about these issues to colleagues, friends, or family.
"So, what stops us from providing feedback to the employee?"
Yes, the idea of proving feedback is '''very important, but certainly not easy. Some challenges my clients have voiced to me include:
"Words are powerful vessels. In a second they can transport us from one state of consciousness to another."
Things that we were not aware of, and could be just what we need. In that same second, words can also tear us up and kill every ounce of motivation we have.
"A coach is someone who tells you what you don't want to hear, and has you see what you don't want to see, so you can be who you have always known you can be."
When providing that very important and candid feedback to your employees, ask yourself this:
The timeless words from the great German novelist and philosopher Johann Wolfgang von Goethe are a timeless invitation for us all:
"I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming."
Johann Wolfgang von Goethe
Many of you are in the process of delivering performance appraisals before the end of the year. If not, you certainly have the opportunity to share feedback with those that surround you. Both in your personal, and your professional lives. Here is my invitation to you over the coming six weeks (and beyond):
If you do this, I can guarantee you will be an instrument of inspiration.
"You are not only responsible for what you say, but also for what you do not say."
I'd love to hear your thoughts!